FEATURES
01
Emergency Transport Professional Team
We are a professional team trained in emergency cargo transportation. Moreover, we have a multilingual team operating on standby 24/7, capable of handling Japanese, Chinese, and English. All team members have obtained the IATA Diploma and received training in dangerous goods. We possess the ability to concentrate on details, expertise in problem-solving, a commitment to providing high-quality services, and the capacity to respond promptly to customers' needs.
Training System
It is characteristic of our company's business members that they work on projects as a team. Each employee communicates directly with customers and engages in the actual work after understanding the entire business process. To improve the capabilities of the whole team, training on specialized knowledge and operations, such as urgent transportation, is essential. By acquiring common skills, teamwork can be enhanced, enabling quick and efficient decision-making.
About Language Support
The teams at OPTEC are proficient in multiple languages, particularly Japanese, Chinese, and English. Even if customers encounter language barriers during the emergency transportation process, we can provide support for translating documents and communication, thus ensuring a smoother transportation process. Thanks to our wide range of language capabilities, we not only serve customers in Japan but also increase the number of commissions from overseas customers.
The Ability to Turn the Impossible into Possible
In transportation with approaching delivery deadlines, there is a sense of tension where failure is not an option. Depending on our proposals, significant damage could occur to our customers' businesses. Therefore, we employ various transportation methods such as hand-carrying, NFO (Next Flight Out), and aircraft chartering, and provide thorough explanations, including the risks involved. With a sense of responsibility as the ‘last bastion’, we are always problem-solving oriented and offer our clients transport solutions to ensure on-time delivery.
02
Cooperative Partners
We have built a strong network of agents both domestically and internationally to facilitate emergency freight transportation. In Japan, we collaborate with large trucks capable of handling same-day requests and collections, as well as customs brokers providing 24-hour service. We are also capable of handling customs clearance, collection, delivery, and arranging air freight exports in 700 cities worldwide. We can provide door-to-door service wherever your cargo is located.
Customs Clearance and Delivery at Six Major Airports
We have established partnerships with numerous agents within Japan, enabling us to deliver goods promptly and reliably anywhere in the country. In particular, at the six major domestic airports—Narita International Airport, Haneda Airport, Chubu Centrair International Airport, Kansai International Airport, Fukuoka Airport, and New Chitose Airport—we handle all aspects, including import and export customs clearance for hand-carried items, booking of air cargo, issuance of Air Waybills (AWB), and explosive parts inspection, all through our own arrangements. As professionals in emergency transportation, we guarantee our customers' transactions.
Global Network
Our company is a member of several forwarder associations with which global forwarders are affiliated. Together with these association members, we have established a reliable network specializing in emergency transportation that spans almost all major cities and regions worldwide. With the support of partners who share our values, we ensure the safe and prompt delivery of our customers' cargo to their destinations. Leveraging their rich local experience, our partners can respond flexibly to various challenges. We will work closely with our overseas teams, aiming to be the trusted 'last bastion' for meeting our customers' delivery deadlines.
03
Professional Qualifications
Our company holds various professional qualifications related to logistics, such as IATA-accredited cargo agents, Regulated Air Cargo Agents (RA), customs clearance services, and Non-Vessel Operating Common Carriers (NVOCC). These qualifications not only enhance our credibility and prove our position in the industry but also enable us to consistently undertake emergency cargo transportation on our own. With extensive experience in customs clearance for special cases, we are adept at mitigating risks caused by unexpected situations. We have established a system that allows for worry-free transactions.
The Benefits of Having an IATA Accreditation 
Our company has been accredited as an IATA-recognized cargo agent, bringing us numerous advantages. Besides obtaining the right to sell cargo space of IATA member airlines at any time, 24 hours a day, we are also able to issue Air Waybills (AWB) for air cargo on our own. We may also build transportation services that meet the needs of our customers in consultation with airlines. The wide range of air routes allows us to provide efficient, fast-response, and more customer-oriented transportation services.
The Benefits of Having an RA Accreditation
We have obtained the accreditation of RA operators, which is said to be rare even in the industry, to improve the quality of emergency transportation services. RA is a qualification related to aviation security that involves conducting inspections such as checking for the presence of explosives and unauthorized access during the processes of cargo transportation, storage, and handling operations. Cargo without the approval of RA operators cannot be exported, making it a highly responsible qualification. Since we are now able to conduct explosive inspections on our own, we can export cargo at any time, 24 hours a day.
※ As described on Page 5 of the PDF
List of Certified Enterprises (MLTI)
The Advantages of Having a Customs Clearance Business
Our customs clearance team is available 24 hours a day. Whether it's handling urgent customs clearance requests or processing customs matters outside working hours and on weekends, we can manage with ease. The speedy customs clearance that is characteristic of an emergency transportation company has received support from our customers. We also handle the customs clearance of dangerous goods, military supplies, medical supplies, food, etc., including those using ATA Carnets for declaration. There are many cases where customers request our company to handle the customs clearance of goods with a high level of difficulty that other companies would turn down. Therefore, feel free to reach out to us anytime.
